Designing the Synagogue Member Experience
According to Wikipedia, design is defined as “the creation of a plan or convention for the construction of an object, system or measurable human interaction (as in architectural blueprints, engineering drawings, business processes, circuit diagrams, and sewing patterns).” Imagine any consumer product, and one thing you can be certain of is that it went through a design phase before it was brought to market. If you think about how mobile phones have changed over the past twenty years, you will see the impact that designers have on a product. From the first large, clunky wireless handsets with one inch screens and an external antenna, to the flip phone, to the Blackberry, to the iphone, designers at the various manufacturing companies did research, held focus groups, and […]

